INTRODUCTION: The Billion-Dollar Secret No One Told You

What if the secret to building a billion-dollar company wasn’t strategy, capital, or even innovation — but happiness?

That’s the radical idea Tony Hsieh, the late CEO of Zappos, proved to the world. In Delivering Happiness, he doesn’t just share business tactics — he reveals a personal evolution. From cashing out of a tech startup for $265 million and feeling empty… to building a quirky shoe company that made joy its competitive advantage.

This isn’t just a story about customer service or company culture.

It’s about how a meaningful life and a meaningful business are the same journey — and how happiness, when pursued with courage and clarity, can reshape everything from how you lead a team to how you live your day.

You’re about to walk through the mindset, values, and principles that transformed Zappos from a startup into a symbol — and potentially, transform the way you work, lead, and live.

Ready to deliver happiness — starting with yourself?