Introduction: The Shift That Changes Everything

What if the key to powerful coaching wasn’t having all the right questions—but being brave enough to help someone hear their own mind?

In a world addicted to problem-solving and performance hacks, Marcia Reynolds offers a radically human invitation: to stop coaching the issue and start coaching the person. Drawing from decades of neuroscience, adult learning theory, and real-life transformation, this book teaches us how to spark the only shift that truly matters—the shift in perspective.

Most coaching gets stuck in the weeds. It chases goals without illuminating the blind spots behind them. Reynolds challenges us to go deeper, to step beyond our need to fix, and instead cultivate the kind of presence, reflection, and inquiry that rewires identity—not just behavior.

Inside this book lies a new language for leadership conversations. Whether you're a coach, leader, therapist, or curious human, these pages will show you how to move people from insight to action, from reaction to reflection, from doing to becoming.

If you’re ready to stop solving and start sparking transformation, you’re in the right place. Let’s learn to coach the person—not the problem.